Privacy policy

Introduction

Precision Graphics is committed to protecting the privacy of our customers. We do not share, sell or otherwise disclose information about our customers to any other party except as detailed in this Privacy Policy. This Privacy Policy applies only to FrontPanelCreator.com and describes how Precision Graphics doing business as FrontPanelCreator.com (“Front Panel Creator”, ”we”, “us”, “our”) collects and uses the information our customers provide to us on our site. It also details how you can access and update this information. The terms “we”, “our”, and “us” in this Privacy Policy refer to Front Panel Creator, a subsidiary of Precision Graphics.

Privacy Policies

Information Collection

Precision Graphics is the sole owner of the information collected on FrontPanelCreator.com. Precision Graphics collects information from our users at several different points on our site. We use this information in many applications, including to fulfill your order, send you requested product or service information, respond to customer service requests, send you marketing communications, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. We may choose to purchase additional data from third party sources and combine it with the information we have already collected to assist us in our marketing activities.

Registration

You are required to create a customer account in order to make purchases on FrontPanelCreator.com. The information collected will be used to contact the user about our services whether or not they have placed an order.  We also collect credit card information if a user places an order on the site.

Communications from the Site

Special Offers and Updates: Registered customers may occasionally receive information on products, services, and special deals.

Customer Service

We communicate with customers on a regular basis to provide services as requested. Both production and customer service staff at Precision Graphics use email and phone information to communicate with customers about issues pertaining to their orders.

Social Media

Our site includes social media features such as Facebook “Like” and “Share This” buttons. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Cookies and Other Technologies

A cookie is a small data text file that our server sends to your computer and that your computer sends back to us each time you visit our website.  Cookies are used by Precision Graphics to uniquely identify users, associate user files with orders and to enable the shopping basket. You can disable and/or delete cookies by controlling your browser settings. If you do disable cookies, our site may not recognize you, and you may not have access to all portions of the website, including your customer accounts and shopping cart.

In addition, we and our partners use other technologies to analyze trends, administer the website, track users’ movements and actions around the site, and to gather general demographic information about our user base as a whole.

Log Files

Like most standard website servers, we and our partners use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement and actions in the aggregate, and gather general demographic information for aggregate use. This data is not linked to personally identifiable information.

Security

We are committed to protecting the information our customers trust to our care. Security measures are used on this site to protect against the loss, misuse and alteration of the information under our control. Industry-standard security measures available through your web browser are featured on our website. When you are on our website, the sensitive financial and credit card information you provide is encrypted. Please remember that email, in contrast to the encrypted sessions described above, is not secure. Because of this, we ask that you do not send sensitive information like credit card or account numbers or other payment information to us using an unsecured email message.

Information Disclosure and Your Choices

We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell our customers personal information to third parties.

We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. There are no other purposes for which these companies retain, share, store or use our customer’s personally identifiable information.

Our customers’ personal information can be an aspect of transferred assets if Precision Graphics merges with or is acquired by another company. If as a result of a business transition, the users’ personally identifiable information is to be used in a manner different from that stated at the time of collection they will be given choice consistent with our Notification of Changes section.

Links

Our website may contain links to other sites, the privacy practices for which Precision Graphics is not responsible. Users must be aware when they leave our website and read the privacy statements of each website collecting personal information. This Privacy Policy applies solely to information collected by FrontPanelCreator.com.

Notification of Changes

If our Privacy Policy changes, we will post a notification of those changes on the homepage and other places we deem appropriate so users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the current Privacy Policy.

Customers who have deleted/deactivated their account will not be contacted.

Access to Correct/Update/Deactivate

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request that it be deleted/deactivated by accessing your FrontPanelCreator.com account or by contacting us at the address listed on the website.  We will respond to your request within a reasonable timeframe.

Precision Graphics will retain your information for as long as your account is active to provide you services. Precision Graphics will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at support@frontpanelcreator.com. For all other requests, please contact us at: Precision Graphics, 10 Clark Drive, East Berlin, CT 06023, 860-828-6561.

Effective Date: 7/12/2022